SMS and OTP Information
BoffinDNA uses requested one-time SMS codes for phone sign-in, account security and phone verification.
Effective date: October 21, 2026
Authentication messages
BoffinDNA sends a one-time verification code when a user requests phone sign-in, phone enrollment or another supported account-security action. These messages are transactional, not promotional.
User initiation
A verification message will be sent only after a request involving the relevant phone number. Message frequency will depend on authentication requests, and carrier charges may apply.
Protect your code
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Do not share or forward a verification code
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Do not enter a code unless you initiated the request
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BoffinDNA personnel will never ask you to disclose the complete code
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Report an unexpected code to support@boffindna.com with [SECURITY] in the subject line
Sender identification
In India, approved messages are sent using the BOFDNA sender identity and the applicable DLT-approved template through BoffinDNA’s messaging provider. Delivery timing can depend on the mobile network and device.